What type of wax do you use?
We use a coconut soy wax blend that is clean-burning, vegan, and sourced from U.S. suppliers. It gives a smooth, creamy finish and an excellent scent throw without any harmful additives.
Are your fragrances safe?
Yes! We use IFRA-compliant, phthalate-free fragrance oils. This means no parabens, no toxins, and no harsh chemicals. Just high-quality, thoughtfully chosen scents that are safe for you and your home.
What kind of wicks do you use?
Our wicks are 100% cotton — no zinc, no lead, no metal cores. They burn clean and steady for a more even flame.
How long do your candles burn?
Burn time varies by size, but our standard 10 oz candles typically offer 40–50+ hours of burn time when cared for properly. (See below for care tips!)
How should I care for my candle?
For the best burn:
• Trim your wick to ¼” before each burn
• Burn your candle for 2-4 hours each time. Our wax blend may not reach a full melt pool on the first burn, but it will typically develop over the next few burns.
• Avoid burning more than 4 hours at a time
• Keep away from drafts, kids, and pets
Following these steps helps prevent tunneling and extends your candle’s life.
Why does my candle look slightly different from one batch to another?
All of our products are hand-poured in small batches, so slight variations in texture or appearance are completely normal. Each candle is unique — in the best way.
Do you accept returns or exchanges?
Due to the nature of our products, we do not offer returns once the candle has been burned. However, if there is an issue with your order, please contact us — we are always happy to help make it right.
Do you offer local pickup?
Yes! If you're local to the Columbus County, NC area, we offer free local pickup. You’ll see this option at checkout.
Do you take custom orders or wholesale?
We sure do! For event favors, custom scent gifts, or wholesale inquiries, please reach out to us directly at outyondercandleco@gmail.com or fill out our contact form.
Are your products kid-made?
Yes — with supervision! Our kids help choose scents, label jars, pack orders, and run market booths. We (the grown-ups) handle hot wax and batching to keep everything safe.