Frequently asked
WHAT TYPE OF WAX DO YOU USE?
We use a coconut soy wax blend that is clean-burning, vegan, and sourced from U.S. suppliers. It gives a smooth, creamy finish and an excellent scent throw without any harmful additives.
ARE YOUR FRAGRANCES SAFE?
Yes! We use IFRA-compliant, phthalate-free fragrance oils. This means no parabens, no toxins, and no harsh chemicals. Just high-quality, thoughtfully chosen scents that are safe for you and your home.
What kind of wicks do you use?
Our wicks are 100% cotton — no zinc, no lead, no metal cores. They burn clean and steady for a more even flame.
How long do your candles burn?
Burn time varies by size, but our standard 10 oz candles typically offer 40–50+ hours of burn time when cared for properly. (See below for care tips!)
How should I care for my candle?
For the best burn:
• Trim your wick to ¼” before each burn.
• It’s normal if coconut soy candles don’t reach a full melt pool on the first or second burn. This wax takes its time.
• Allow your candle to burn 2–3 hours at a time so the wax warms and levels out evenly.
• Avoid short burns, which can cause tunneling.
• Do not burn for more than 4 hours at a time.
• Keep your candle away from drafts, pets, and children.
Following these steps helps your candle burn cleaner, last longer, and smell its best — all the way to the bottom of the jar. 🖤
Why does my candle look slightly different from one batch to another?
All of our products are hand-poured in small batches, so slight variations in texture or appearance are completely normal. Each candle is unique — in the best way.
Do you accept returns or exchanges?
Due to the nature of our products, we do not offer returns once the candle has been burned. However, if there is an issue with your order, please contact us — we are always happy to help make it right.
Do you offer local delivery?
Yes! If you are local to our area you will see a local delivery option at checkout.
Do you take custom orders or wholesale?
We sure do! For event favors, custom scent gifts, or wholesale inquiries, please reach out to us by filling out our contact form.
are your products in store?
You can find some of our products locally at Candlewood Farms Coffee & Bakery in Whiteville, NC.
Stop in, grab a coffee, and smell your favorites in person!
Who runs the show?
This is a family business. Our kids help choose scents, label jars, pack orders, and run market booths. We (the grown-ups) handle hot wax to keep everything safe.